Red Cat Adventures: Covid-19
Dear agents and guests,
Unfortunately, due to the announcement made by the Australian Government on March 22, 2020, we made the difficult decision to suspend all our tours for a period of time due to the non-essential travel restriction. This includes Thundercat, Tongarra, Ride to Paradise and Falls to Paradise.
Our reservations team will be contacting all affected customers over the next couple of days and offering them a credit for 24 months, or they can receive a full refund and go back to their agent.
Our office in the main street will be closed from Wednesday, March 25, until further notice but we are still contactable via our normal phone 07 4946 4444 and email email@example.com.
We will begin taking bookings from Monday, May 4, onwards however, the departure of these tours will be subject to the government restrictions and whether it is safe to travel again. Please note, Ride to Paradise and Falls to Paradise will be unavailable until June 1, 2020.
From all the team, we would like to thank you for your support through this tough situation.
We wish you a safe incubation period and looking forward to working with you all again in the coming months.
The earth might be closed for now but, once normality returns, we have some epic red boats that will be in need of a good spin.
Look after yourselves and please keep in touch. We will advise of any further updates.
Ash, Jules and the Red Cat Team.