Whitsundays Accessible tours with Red Cat Adventures

While we don’t have braille available, we are more than happy to assist guests who are blind or have low vision in any way we can. We have experience accommodating vision-impaired guests in the past, including providing assistance with snorkeling activities. Please don’t hesitate to get in touch with us to discuss how we can make your experience with us enjoyable and accessible.

Our safety briefings are conducted visually, similar to procedures on an aircraft, ensuring accessibility for guests who are deaf or have low hearing. Additionally, our staff are more than happy to assist in any way they can throughout your journey with us. We are dedicated to providing a memorable and inclusive experience for all our guests. Please don’t hesitate to reach out if you have any specific needs or require assistance during your tour with us.

We do cater for people with limited mobility on our ‘Wildcat’ vessel. This vessel features a tie-down spot for one wheelchair, making it our most accessible option. However, please note that guests will need sufficient upper body fitness to utilise the facilities and participate in the tour offerings. The vessel amenities basin is at the right height, but unfortunately it does not accommodate a wheelchair, and the floor is raised approximately 50mm off the deck. 

Additionally, access from the water back onto the boat requires the ability to physically lift your upper body, as it involves large steps. We are committed to providing assistance and ensuring the comfort and safety of all our guests, so please contact us to discuss how we can cater to your needs.

Unfortunately, we are unable to accommodate mobility scooters on board. However our ‘Wildcat’ vessel includes a tie-down spot for one wheelchair, enhancing accessibility. However, it’s important to note that guests must possess sufficient upper body strength to utilise the facilities and engage in tour activities.

We prioritise dietary requirements and food allergies, particularly for medical needs such as colic and nut allergies. Our buffet-style lunch offers a variety of vegetarian options, allowing guests to pick and choose according to their preferences. While vegan options are somewhat limited, there are still choices available. 

If you have any specific dietary requirements or concerns, please inform us in advance so we can make suitable arrangements for you.

We do cater for people with cognitive disabilities or people on the Autism Spectrum. It’s important to note that our vessel can be quite loud, and guests may be sprayed with water during the tour. Therefore, we encourage you to contact us ahead of time so we can make necessary preparations to ensure your tour is as comfortable as possible.

We are more than happy to cater to individuals with sensory needs. Our tour promises an immersive sensory experience, allowing guests to intimately encounter a diverse array of marine life. However, it’s important to acknowledge that our vessel can generate considerable noise, and guests may encounter water spray during the journey. To optimise your comfort and enjoyment, please contact us in advance so we can tailor your experience accordingly.

Departing from both Mackay and Airlie Beach, Red Cat Adventures promise an incredible day out. For those seeking accessibility, our departures from Mackay Marina offer better ease of access.

Important Information:

• Mackay Marina is more accessible-friendly
• Tours require guests to be fit with upper body strength
• Aimed at fit and adventurous individuals
• Vessels may be noisy
• Guests with noise sensitivity should be prepared

Recommended tours:

Thundercat Whitsundays all inclusive day tour

Outer Reef snorkel adventure

Wildcat Mackay all inclusive day tour

Contact reservations to discuss options and tailored tour experiences

We offer a 25% discount for carers with a valid carer’s card. If you have a carer’s card, please don’t hesitate to let us know when booking so we can apply the discount to your tour.

We can accommodate assistance animals. Please inform us at the time of booking so we can make necessary arrangements. Additionally, please ensure you have the required papers for national parks.

Yes, some of our staff members have undergone disability awareness training. If you have specific needs or require assistance during your visit, please don’t hesitate to let us know, and we’ll do our best to accommodate you.

We provide amenities onboard the boat, as detailed above.

Regarding access to departure points, please reach out to us for information on accessibility options and assistance available at each location. For any specific needs or requirements, please don’t hesitate to contact us at the time of booking. We’re here to discuss how we can best accommodate you.

We offer assistance to individuals whose primary language is not English. Our safety briefing is provided in multiple languages, including Chinese, Japanese, German, French, and Spanish, ensuring that all guests can understand and adhere to important safety guidelines.